| From | Subject | Date |
|---|---|---|
| [email protected] | URGENT: Negative Feedback Received—1-Star Review | 15 Feb 2024, 3:12 PM |
| [email protected] | URGENT: Negative Feedback Received—1-Star Review | 15 Feb 2024, 3:03 PM |
| [email protected] | URGENT: Negative Feedback Received—1-Star Review | 15 Feb 2024, 1:22 PM |
| [email protected] | URGENT: Negative Feedback Received—1-Star Review | 15 Feb 2024, 1:12 PM |
| [email protected] | URGENT: Grainy Texture in Today’s Chocolates—Investigate Immediately | 14 Feb 2025, 2:22 PM |
| [email protected] | Cooling Room C Down Again—13th Feb Issue Logged, N.D. to Fix | 13 Feb 2025, 1:34 PM |
| [email protected] | Isabelle’s Sarah visits — Boundary Needed : Non-Employee Access to Staff | 12 Feb 2025, 4:13 PM |
| [email protected] | out of the cleanguard stock - needs to be reordered immediately | 11 Feb 2025, 10:55 AM |
| [email protected] | FWD: your order has been despatched - PC Universe | 10 Feb 2025, 9:30 AM |
From: [email protected]
To: Henri Beauchamp
Date: 15 Feb 2024, 3:12 PM
Subject: URGENT: Negative Feedback Received—1-Star Review
I bought these special chocolates for Valentines, and was so dissapointed to find that when we opened them they had a strange smell. Total waste of money.
From: [email protected]
To: Henri Beauchamp
Date: 15 Feb 2024, 3:03 PM
Subject: URGENT: Negative Feedback Received—1-Star Review
The Valentine’s truffles were far too sweet, and the flavours didn’t match the description. I’m not sure if I got a bad batch, but they weren’t worth the cost.
From: [email protected]
To: Henri Beauchamp
Date: 15 Feb 2024, 1:22 PM
Subject: URGENT: Negative Feedback Received—1-Star Review
Got the champagne chocs for Valentine’s Day, but they were partially melted in the box. The presentation was ruined - and the gift felt like an afterthought. Very disappointing experience."
From: [email protected]
To: Henri Beauchamp
Date: 15 Feb 2024, 1:12 PM
Subject: URGENT: Negative Feedback Received—1-Star Review
Not what we have come to expect for a 'luxury' chocolate brand - the valentines chocs were rock solid and had been frozen within an inch of their lives - don't know how they have the conscience to sell such poor quality chocs, won't be buying again sadly
From: [email protected]
To: Henri Beauchamp
Date: 14 Feb 2025, 2:22 PM
URGENT: Grainy Texture in Today’s Chocolates—Investigate Immediately
Hi Henri, Staff are panicked, and we’ve already had a few customer complaints about the Valentine’s batch—potentially all of them. It’s quite subtle, but our customers expect and do pay for the best, so this needs to be sorted as soon as possible. Can you confirm how the sample tasted when you tried it? Was it okay? Please investigate and let me know ASAP. Best regards, Sophie Tremblay Cocoa Technician Le Cœur de Chocolat
From: [email protected]
To: Henri Beauchamp
Date: 13 Feb 2025, 1:34 PM
Cooling Room C Down Again—13th Feb Issue Logged, N.D. to Fix
Cooling Room C is acting up again—second time this month. Issue occurred on 13th Feb, logged for Nathan Duval (N.D.) to check and repair ASAP. Please prioritise as this directly impacts today’s production schedule. Ant
From: [email protected]
To: Henri Beauchamp
Date: 12 Feb 2025, 4:13 PM
Isabelle’s Sarah visits — Boundary Needed : Non-Employee Access to Staff
i know that Isabelle goes to see Sarah a lot because they are good friends. i know they get on well and its a bit awkward but she isnt an employee now but we might need to draw a line. She doesn't work here and she doesn't have an access badge (albeit she seemingly borrows Sarahs), so when she does enter the office or factory Isabelle isn't on record and poses a major security threat. Are you free to discuss later?
From: [email protected]
To: Henri Beauchamp
Date: 11 Feb 2025, 10:55 AM
Subject: out of the cleanguard stock - needs to be reordered immediately
Hi Henri, Sorry to chase about the Cleanguard ultra again, but we have gone from being low to completely out of Cleanguard stock as of today, 11th Feb. Please reorder immediately to avoid disruptions, as i know that they usually take a few days to deliver the next batch. Let me know if you need anything further. Regards, Sarah
From: [email protected]
To: Henri Beauchamp
Date: 10 Feb 2025, 9:30 AM
Subject: FWD: your order has been despatched - PC Universe
Henri, just to let you know those cables ordered for your temperamental laptop are on their way. See below. Thank you for your order. See details below. Your order has now been despatched via PrimeParcel. Tracking Number: 28GJWQK For full tracking details, please use the link below: https://primeparcel.co.uk/trackmyparcel/ Order details: 2 x Micro USB cables £15.99